Two-thirds of Canadians dread phone calls with strangers | iNFOnews | Thompson-Okanagan's News Source
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Two-thirds of Canadians dread phone calls with strangers

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A recent poll has revealed two-thirds of Canadians aged 18-to-34 dread phone conversations with a stranger.

Results of a survey released today, Aug. 25, by Research Co. revealed how Canadians really feel about phone calls.

It turns out that phone anxiety is an experience shared by many Canadians with 53% saying they feel uncomfortable talking to a stranger on the phone. This percentage has increased by two points since the last poll in 2022.

Although the exact reason for this anxiety has not been pinned down, it is clear that many Canadians would prefer to opt for text or email as a preferred means of communication.

For example, the study revealed just over a third of Canadians (35%) would make a phone call if they had to ask a question to their municipality or City Hall, while another third (31%) would send an e-mail.

An equal divide can also been seen in they way people prefer to order food to their home with very similar proportions opting for a phone call (40%) or an app (38%).

However, the nation is seemingly split in its opinion about texting and email courtesy. While 46% of Canadians believe that texts and emails are impersonal, 47% disagree. These opinions also differ according to province, with British Columbia (47%) being one of the most likely to find texts and emails impersonal and Alberta (41%) being the least.

It also appears that some Canadians would prefer to have a difficult conversation over text.

While two-thirds of Canadians (68%) would prefer to quit a job in person, 13% would leave a position after sending an email including 19% of Canadians aged 35-to-54.

More surprisingly, although three-in-four Canadians (77%) think the best way to end a relationship with someone is in person, for 9% a text message would suffice.


To contact a reporter for this story, email Georgina Whitehouse or call 250-864-7494 or email the editor. You can also submit photos, videos or news tips to the newsroom and be entered to win a monthly prize draw.

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