Current Conditions

Mainly Sunny
22.6°C

Samsung Canada says returns of Galaxy Note 7 smartphones begin today

In this Tuesday, Oct. 11, 2016 photo, Samsung Electronics Galaxy Note 7 smartphones are displayed at its shop in Seoul, South Korea. Samsung says Canadians with Galaxy Note 7 smartphones can start returning the devices Thursday as part of a global safety recall following reports of overheating batteries that pose a fire hazard.Samsung Electronics Canada Inc. of Mississauga, Ont., has advised consumers to return the phones to the stores where they were bought. THE CANADIAN PRESS/AP, Lee Jin-man
October 13, 2016 - 6:01 AM

MISSISSAUGA, Ont. - Samsung says Canadians with Galaxy Note 7 smartphones can start returning the devices today as part of a global safety recall following reports of overheating batteries that pose a fire hazard.

Samsung Electronics Canada Inc. of Mississauga, Ont., has advised consumers to return the phones to the stores where they were bought.

Devices returned to retailers and carriers can be exchanged for a Galaxy S7 or Galaxy S7 Edge phone, or customers can opt for a full refund for the recalled Note 7s and specific accessories.

Samsung.com customers are being offered a refund upon receipt of the Galaxy Note 7s.

Samsung Canada says it will contact customers who bought their smartphones through Samsung.com about the return process.

The South Korean electronics giant said Tuesday it would stop making and selling the Note 7s and advised owners to turn off and stop using the smartphones.

News from © The Canadian Press, 2016
The Canadian Press

  • Popular penticton News
  • Comments
  • Body of missing Cache Creek fire chief found
    CACHE CREEK - The body of Clayton Cassidy has been found. Around 10:30 p.m. yesterday, May 27, members of the Ashcroft fire department found his body during a patrol of Cache Creek, accordin
  • TRENDING NOW: Instant karma for angry dog walker
    When crossing a street we all pay attention to a car pulling up to an intersection, but this man seems to get really riled up for some reason. Of course, his threatening behaviour is under c
  • Firefighters rescue unexpected visitors during blaze battle in Calgary
    Calgary firefighters made an unexpected rescue when they were battling a house fire in the city's southwest. On Friday afternoon, a passerby called 911 to report smoking coming from a ho
  • Fire on Front Street
    PENTICTON - Penticton firefighters spent a hot afternoon battling a fire on Front Street today. Penticton Deputy Fire Chief Chris Forester said in a release Sunday evening, May 28, firefight
  • No, Okanagan Lake will not peak this weekend
    If you’re confused about projections for what Okanagan Lake is going to do over the next few weeks, you’re not alone. The City of Penticton issued a media release yesterday, May
View Site in: Desktop | Mobile