Brittany, Amanda, Jen and Sandra help to start your experience
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January 30, 2022 - 8:00 AM
Stepping into The De Pieri Clinic, there is a personal sense of welcoming from a highly skilled staff dedicated to the complete care and satisfaction of their clients. For over three decades, Dr. Andrew De Pieri has been passionate about his practice of anti-aging and preventative medicine. In his clinic he has surrounded himself with like-minded individuals. The team’s commitment also extends to the art of cosmetic medicine. Such conscientious attention is why the clinic’s best advertisement is by word of mouth from the many happy clients who trust them with their most personal care needs.
Dr. De Pieri and Stephenie collaborate on a client's skin care plan
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"I depend on my staff's excellent knowledge of our treatments and products, and I always collaborate with them to ensure our guests get the most out of their experience here,” added Dr. De Pieri. “They take the time to fully explain pre-treatment protocols, check in a few days afterwards to support the recovery process, and can recommend professional skincare to make sure people love their final outcome. My staff makes my work easy, and our guests happy."
In delivering the required service, staff will only provide the most uncompromising care in the most affordable way possible. “What brings someone to the clinic is something very personal. As well, the way we treat our clients is what has set us apart over the years,” said De Pieri’s reception manager, Sandra Merlo. “Building the client-patient relationship takes time and it’s so important to develop trust right from the very start.” She added: “It takes time to build a reputation for the customer experience we deliver, and you can’t really convince someone of that in an advertisement.”
Grounded in cosmetic, preventative and functional medicine practice, the staff have integrated treatments for men and women — from medical facials to bioidentical hormone therapy and weight loss programs. “We have a really high level of skill and professionalism in a very friendly and approachable environment, and I completely credit our staff,” said Merlo. “We have such a unique group of people who are just amazing. We’re very lucky that way.”
Dr. De Pieri and Brittany assess a client's needs
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At The De Pieri Clinic, they do something not all other similar clinics do.
“First of all, with any aesthetic procedures the client always gets an initial consultation with a physician. There is so much more value given to the doctor’s presence than we realize,” Merlo explained. “So there’s that peace of mind for the patient, knowing they are being seen by the doctor who is conferring with them and recommending this treatment.”
For Dr. De Pieri, the first meeting is not only critical in developing the all-important trust factor but can very much help the person along their journey.
“I love taking the time for this initial step, because it makes all the difference when achieving the results the client was looking for,” said Dr. De Pieri. “With my clients I focus not just on listening but problem solving at the same time. Sometimes people will ask for what they believe they need, but with a good conversation I can fit together the pieces of all of their concerns and present a better solution that they may not even have been aware of.”
You can request an appointment through the De Pieri website, and learn more about their services on Instagram (@thedepiericlinic).
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