MyHealthPortal coming to Kamloops | iNFOnews | Thompson-Okanagan's News Source

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MyHealthPortal coming to Kamloops

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November 14, 2016 - 11:36 AM

A project team is coming to Royal Inland Hospital in Kamloops to offer patients access to their personal health information online via the new MyHealthPortal tool.

MyHealthPortal provides patients with 24 hour access to their health information via their smart phone, tablet or computer through a secure portal from the Interior Health website. Features include the ability to view Interior Health lab results, diagnostic imaging reports (such as X-rays, scans and ultrasound), certain upcoming appointments, recent hospital visit history, and the opportunity to update address and phone number information.

The project team will be at Royal Inland Hospital with registration tables set up on weekdays from Nov. 21 – Dec. 9. During this three-week period, the team will be on site:

  • Mondays from noon to 3:30 p.m.
  • Tuesdays through Thursdays from 8:30 a.m. to 3:30 p.m.
  • Fridays from 8:30 to noon

To sign up, patients must present to the project team in person with legal photo identification and their Care Card or B.C. Services Card in order to verify their identity. They will be given a login username and password that they will be able to use on their own device—home computer, tablet or smart phone. Then they simply go to the MyHealthPortal page on Interior Health’s website to login.

For those unable to attend in person during this enrolment period, remote enrolment will be available after Nov. 21. To enrol remotely, patients must show their identification at the Registration desk and ask to have their email address added to their patient record. They can then submit an enrolment request here. MyHealthPortal support will contact them by phone to complete the secure enrolment process.

Kamloops is the latest community to be offered access to the online tool. MyHealthPortal is currently also available to patients who have enrolled in person or via remote enrolment at sites in the Shuswap, Cariboo, and Thompson-Nicola areas. The service is being introduced to all Interior Health hospital patients through a phased roll-out schedule. To date, more than 2,268 patients have enrolled in MyHealthPortal.

MyHealthPortal is a secure patient health portal. Protecting and safeguarding patients' personal information is among Interior Health’s highest priorities. In addition to stringent privacy practices, Interior Health uses a diverse range of technologies and security mechanisms to ensure the safety, confidentiality, and integrity of patient information.

Click here for more information.

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