Mattress at the Acadian Inn in Kamloops where a patient at RIH was placed for quarantine following surgery at the end of June.
Image Credit: Kristin Taylor
July 21, 2021 - 6:30 AM
A Kamloops woman says she is appalled at the condition of a quarantine room her dad was placed in last week.
Kristin Taylor’s father contracted COVID-19 at Royal Inland Hospital June 25 after undergoing a leg amputation and is now in a wheelchair. He was sent to the Acadian Inn for quarantine isolation and recovery since no one in his family had wheelchair accessibility. On June 13, his isolation came to an end and his family was able to see him.
“Contact tracing said he was no longer infectious and they needed the bed for another COVID patient,” daughter Kristin said. “When I went to help move my dad I saw the conditions he had been living in. There was caked on, dried pieces of feces on the mattress cover, along with blood stains, urine and burn holes. The shower curtain rod was held up by wire along with the shower curtain itself. It was filthy and deplorable."
There is a roster of rooms available through the ASK Wellness and Interior Health Pandemic Response to COVID-19 program. Andrina Tenisci is the Implementation and Communications Specialist at the ASK Wellness Society.
"It is our understanding that the room is not on our regular roster of rooms at this site, but during this period of time was the only wheelchair accessible unit that had both cable and air conditioning," Tenisci said. "All rooms within the program are cleaned prior to a placement, yet we acknowledge that the overall condition of the room was unacceptable. It has been flagged and will not be used in the future."
Taylor says that Ask Wellness has secured a small apartment with wheelchair access for her dad. The family moved him in on Friday, July 16.
“ASK Wellness has been extremely apologetic, helpful and understanding,” Taylor said. “They have taken full responsibility for the condition of that room. I am grateful for that and the hoops they’ve jumped through to help.”
Interior Health and Acadian Inn did not respond to requests for comment by publication.
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