Rogers begins hiring for hundreds of jobs at Kelowna call centre - InfoNews

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Rogers begins hiring for hundreds of jobs at Kelowna call centre

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June 02, 2020 - 7:48 AM

Rogers Communications has posted hundreds of ads for new positions in Kelowna for its new call centre.

Fresh off its announcement of plans to create Canada's first 5G 'Smart City' in Kelowna, the company announced today it has started hiring up to 350 positions for the call centre by the end of the year.

They include a full range from 'customer solution specialists' to managers, human resources and IT. You can find those jobs listed here. 

Its new call centre is expected to serve roughly one million customer interactions for Rogers and Fido in the Pacific time zone per year. 

“We are proud to invest in Kelowna and help boost the local economy by hiring for high quality jobs that will keep our customers connected to their world, which is critical now more than ever,” said Rick Sellers, President of B.C. Region, Rogers Communications. “We are excited to tap into the exceptional talent in the Okanagan region for our B.C. customer solution centre, which will provide further support for Rogers and Fido customers in the Pacific time zone.”

The release emphasizes the company is taking specific steps due to the global pandemic, such as virtual interviews and enabling employees to work from home initially until construction on its facility is complete this fall. 

Rogers announced last week a new smart city pilot with the City of Kelowna and the University of British Columbia as well as new network sites this year in West Kelowna and Osoyoos.

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