A Flair Airlines plane is seen in this undated submitted photo.
Image Credit: SUBMITTED / Flair Airlines
June 03, 2020 - 9:00 AM
Flair Airlines will resume service to Kelowna and Winnipeg while deciding to delay the launch of certain locations due to COVID-19.
Flair will expand its current route schedule which includes service to Toronto, Edmonton, Calgary, and Vancouver with a return to Kelowna and Winnipeg.
Flair will be delaying the launch of service into Ottawa and Atlantic Canada due to the pandemic but will offer full refunds for passengers booked on cancelled flights to the affected destinations – Ottawa, Halifax, Saint John, N.B and Charlottetown.
“Due to the current provincial travel restrictions and quarantine requirements, we feel this is the best balance right now for both the provinces and for Flair as a business,” John Mullins, vice president of customer experience and airports, said in a press release. “Safety comes first for Flair and our customers are our priority.”
Based on feedback received from Canadians in a recent Nanos Research survey, Flair knows there is a need for choice and affordable air travel in Canada. Atlantic Canada remains a priority region for Flair and the company will look to return to these destinations soon.
“This is only temporary. Flair is proud to bring Canadians affordable and friendly air travel and we look forward to providing more choice to our customers for their travel needs. We will be there for Ottawa and Atlantic Canada as soon as everyone is ready for our arrival," Mullins said.
Passengers already booked on flights to the affected destinations will be contacted through email with instructions on how to receive refunds, further proof that Flair is a different kind of airline than its larger competitors. If customers require support, they are asked to contact Flair at 1-800-441-7214. Information on affected flights can also be found at https://flyflair.com/rerouting-passengers.
To contact a reporter for this story, email Kathy Michaels or call 250-718-0428 or email the editor. You can also submit photos, videos or news tips to the newsroom and be entered to win a monthly prize draw.
We welcome your comments and opinions on our stories but play nice. We won't censor or delete comments unless they contain off-topic statements or links, unnecessary vulgarity, false facts, spam or obviously fake profiles. If you have any concerns about what you see in comments, email the editor in the link above.
News from © iNFOnews, 2020