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Kelowna News

Changes happening at Lake Okanagan Resort

Lake Okanagan Resort
Image Credit: lakeokanaganrentals.com

KELOWNA - Millions of dollars in renovations that are needed at Lake Okanagan Resort are impacting timeshare owners but no word is forthcoming from the resort on just what is being done.

Timeshare owners were sent a letter in November that stated, in part, that the resort “is no longer sustainable as a timeshare community.”

But a phone call to the reception desk at the resort confirmed that they are still in the time share business.

Major repairs and upgrades are needed for the Terrace and Lakeside buildings’ sewer system along with the replacement of the electrical system in the Terrace building. Together, those are estimated to cost $2 million, the letter states.

In the letter to timeshare owners, the resort said the maintenance fees could more than double in 2020 over the 2019 levels.

It also says the resort is getting good reviews for the Lakeside Inn and encourages the timeshare owners to switch to that building, which seems to contradict the earlier statement about timeshares not being sustainable.

“The views and larger units available in Lakeside Inn made it highly sought after amongst our timeshare community,” the letter states.

Carpet and furniture upgrades in the Lakeside Inn are to be completed by March.

The letter says there were 4,517 active timeshare owners in 2014 but that has dropped to 2,229 active with 300 terminated and 977 refusing to pay their maintenance fees. Some of those who are refusing to pay have been sent to collection agencies.

A map on the resort’s web site shows two buildings marked Lakeside and two marked Terrace.

Media reports say the resort was sold in 2014, and that there are 240 units overall.

Timeshare owners in the Terrace buildings have been offered the option of buying out their time share or shifting to the Lakeside Inn. They were sent letters in November with a deadline to decide being Jan. 15.

Repeated calls and emails to the resort did not generate any responses, other than from the reception desk.


To contact a reporter for this story, email Rob Munro or call 250-808-0143 or email the editor. You can also submit photos, videos or news tips to the newsroom and be entered to win a monthly prize draw.

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