1325 Josep Way,
Kamloops, BC V2H 1N6
A nation-builder in a nation of builders
Canada is a nation defined by geography, diverse cultures and landscapes, and the remarkable ability of Canadians to build and unite communities in even the most remote and challenging environments. Canadians also pride themselves on celebrating both independence and community. In this nation of builders, the local hardware store is more than just a retail business - it is a cornerstone of its community.
Home Hardware Stores Limited is Canada's largest Dealer-owned hardware, lumber, building materials and furniture cooperative. The company is owned by close to 1,100 independent small business operators from every corner of Canada, who operate under one of four banners: Home Hardware, Home Hardware Building Centre, Home Building Centre and Home Furniture.
As a testament to Home Hardware's guiding ethic - that community and the common good is simply good business - the company remains a genuinely 100% Canadian, Dealer-owned and operated major retailer.
The birth of a national identity
The Home Hardware name and logo - recognized by four of five Canadians - became official on November 9, 1967, during Canada's internationally defining centennial year.
Three years earlier, in 1964, 122 independent Ontario hardware retailers purchased Hollinger Hardware Limited of St. Jacobs, Ontario. This resulted in the formation of a Dealer-owned hardware cooperative - an answer to the challenge posed by "big box" retailers who enjoyed the advantage of direct-from-manufacturer buying power. In fact, during the decade prior to this definitive event, some 1,000 independent hardware stores across Canada had closed up shop because they could not see a viable future for themselves in the new retail landscape.
Home Hardware's owner-operators could now be confident and secure in the future of their business - with shared buying power, expanded advertising, comprehensive inventory and delivery and other resources. They haven't stopped building their businesses and serving their communities since.
Inspiring a nationwide community
Home Hardware's cooperative business model is reflected in every facet of its company culture. It is indeed a very large organization of independent businesses, defined by individual relationships that its network of Dealers work tirelessly to nurture - with customers, community, and each other.
The company's efforts to foster success, a sense of pride and common purpose, have inspired Home Hardware Dealers to stay in their chosen business; these businesses often being passed down through family generations. There are stores that have been in the same family for over a century - each new generation of owners and customers successively strengthening the bonds of friendship and community. This longevity is also remarkably present among Home Hardware's dedicated staff, lending tremendously valuable experience and continuity to the company's daily operations.
Suppliers of the thousands of quality products offered by the company are also vital to the success of this nationwide business community. Their cooperation, innovation and collaboration - both at the corporate and Dealer level - have helped Home Hardware's unique company model continue to succeed over time in a challenging industry.