February 13, 2019 - 9:51 AM
DETROIT - Automobiles are getting more reliable, but J.D. Power's annual survey finds problems with battery failures, transmission shifting and voice recognition systems.
The survey found that Lexus was the most dependable brand for the eighth-straight year, but some mass-market brands cracked the top five. Porsche and Toyota tied for second, followed by Chevrolet and Buick. The worst performers were Fiat, Land Rover, Volvo, Dodge and a tie between Ram and Acura, the survey said.
J.D. Power measures problems per 100 vehicles after three years of ownership. The company collected 32,952 responses from original owners of 2016 model-year vehicles.
Owners of all brands reported an average of 136 problems per 100 vehicles this year, six problems fewer than in the 2018 survey.
News from © The Associated Press, 2019