Software glitch causes check-in delays for Air Transat | iNFOnews | Thompson-Okanagan's News Source

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Software glitch causes check-in delays for Air Transat

September 28, 2017 - 10:39 AM

TORONTO - Authorities say passengers at airports in Canada and around the world have suffered some delays because of a problem with check-in systems.

Amadeus, a company based in Spain that provides software to airports, airlines and the tourism industry, confirmed Thursday that a network issue temporarily caused disruption to some of its systems and services.

It later said its technical teams solved the problem and its systems were functioning normally again.

Amadeus would not say how many airlines or airports were affected, but Air Transat is reporting check-in delays of 30 minutes.

Air Canada, WestJet and Porter Airlines say they aren't affected by the glitch.

London's Heathrow airport said a small number of airlines experienced intermittent issues with their check-in systems at airports around the world. It said there might be delays but that passengers would be able to check in.

News from © The Canadian Press, 2017
The Canadian Press

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