Current Conditions

Sunny
19.6°C

AT&T stops Samsung phone exchanges after new fire reports

October 09, 2016 - 3:15 PM

NEW YORK - A&T will stop giving consumers replacement Samsung Galaxy Note 7 smartphones because of reports that some of the replacement phones are catching fire, just as the original phones did before they were recalled last month.

"We're no longer exchanging new Note 7s at this time, pending further investigation of these reported incidents," A&T said. AT&T, a major phone retailer, encouraged customers with Note 7 phones to exchange them for other products.

Samsung did not immediately respond to a request for comment.

Samsung announced a global recall of the phone in mid-September after incidents in which the batteries overheated or caught fire. It said its replacements were safe, but several people have said those phones caught fire. Last week, a Southwest Airlines flight was evacuated because of a phone that was smoking and making "popping" noises after it was turned off.

On Saturday, a Kentucky man wrote in a Facebook post that his replacement phone caught fire Tuesday night, and he posted photos that he said showed the damaged phone. The man, Michael Klering, said he and his wife inhaled smoke from the burning phone and now have bronchitis.

AT&T says it hasn't sold Note 7 phones since the initial recall was announced. Verizon, another major seller of smartphones, said it doesn't have any Note 7 phones but said they are on back order.

Sprint said customers can exchange their replacement Note 7 phones for any other device while the situation is being investigated.

News from © The Associated Press, 2016
The Associated Press

  • Popular kelowna News
  • Comments
  • Body of missing Cache Creek fire chief found
    CACHE CREEK - The body of Clayton Cassidy has been found. Around 10:30 p.m. yesterday, May 27, members of the Ashcroft fire department found his body during a patrol of Cache Creek, accordin
  • TRENDING NOW: Instant karma for angry dog walker
    When crossing a street we all pay attention to a car pulling up to an intersection, but this man seems to get really riled up for some reason. Of course, his threatening behaviour is under c
  • No, Okanagan Lake will not peak this weekend
    If you’re confused about projections for what Okanagan Lake is going to do over the next few weeks, you’re not alone. The City of Penticton issued a media release yesterday, May
  • UPDATE: Kamloops teen found
    UPDATE: 9:38 A.M., MAY 28, 2017 RCMP say the 18-year-old has been located. All personal information has been removed. 9:35 A.M., MAY 27, 2017 KAMLOOPS - Kamloops police are looking for a mis
  • Trinket hunters blamed for targeting ghost town cemetery in southern B.C.
    COALMONT, B.C. - Someone is digging holes in the cemetery of a ghost town in southern British Columbia and a member of the local historical society believes it's the work of misguided treasure
View Site in: Desktop | Mobile