August 12, 2016 - 2:30 PM
KAMLOOPS - The province is sending it’s complaints department to Kamloops.
The Office of the Ombudsperson mobile complaints clinic will be in Kamloops for the afternoon on Aug. 25 and all day Aug. 26. Executive coordinator Alycia Bockus-Vanin says it’s an opportunity for people to meet with staff face to face to discuss complaints against public bodies.
“Our mobile intake clinics are an opportunity for people to meet our staff in person,” she says. “We can investigate complaints about B.C. public authorities like provincial ministries or crown corporations.”
They can also take a look at complaints against local government bodies like school boards. The office can’t investigate federal bodies or private entities.
Staff at the complaints clinic will take down information from a complaint and do an initial analysis. Complaints could result in an investigation, referral somewhere else or similar process.
The complaints clinic will be taking people by appointment only. To set one up call 1-800-567-32467.
Issues can always be called or emailed in to the office’s Victoria office, Bockus-Vanin says.
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