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CRTC makes Do Not Call list permanent

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The Canadian Radio-television and Telecommunications Commission (CRTC) today announced that the registration of telecommunications numbers on the National Do Not Call List will now be permanent.

Initially, number registrations with the national list were for a set amount of time, after which Canadians would have had to re-register their numbers. This change enhances the CRTC’s ability to protect the privacy of Canadians from unwanted telemarketing calls. Canadians can, at any time, check the national list to find out if their number is on the List and, if they wish, have it removed.

The CRTC would like to remind telecommunications companies of the importance of their role in maintaining the integrity of the national list and encourages the industry to keep working with the CRTC Interconnection Steering Committee to find an economic and viable mechanism to remove from the List disconnected and reassigned numbers.

Over 12 million numbers are currently registered and, on average, 1,200 new numbers are still being added every day. The CRTC is continuing to enhance its monitoring in order to ensure that all telemarketers follow the rules. Since the creation of the national list in 2008, the CRTC has conducted 1,200 investigations and has imposed almost $4 million in administrative monetary penalties, which are paid to the Receiver General for Canada.

Quick facts

-  The CRTC is improving the national list by making registration permanent.
-  Canadians can remove their number from the national list at any time.
-  The CRTC reminds telecommunications companies of the importance of their role in maintaining the integrity of the national list.
-  The CRTC is continuing to enhance its monitoring in order to ensure that all telemarketers follow the rules.

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