Current Conditions

Mainly Sunny

And the survey says... life is good in Kelowna

The 2015 citizens survey shows we are generally happy with our life here and the value we get from our municipal taxes.
April 10, 2015 - 2:57 PM

KELOWNA - If you consider yourself pretty much an average Kelownian, then you’re also pretty much satisfied with your life in the city.

That’s the conclusion of the most recent citizens survey, released Friday, April 10.

“We are generally encourage by the survey results,” city communications supervisor Jodie Foster Sexsmith says.

She believes the key indicators are quality of life in Kelowna (95 per cent said it was good) overall quality of city services (94 per cent gave it the thumbs up) and value for taxes paid (84 per cent rated it good).

Residents are not without our concerns, however, and the survey shows people worry about traffic congestion and the condition of the roadways, affordable housing, plus managing growth and development.

“There are areas where we need to keep collectively working,” Sexsmith says. “Those are things that remain priorities for citizens.”

As a group, Kelownians would like to see continued investment by the city in drinking water, roads, sewage treatment and diversity in housing.

“This is good information for staff and council,” she says. “It provides baseline information that can be taken into account for setting corporate priorities and budget allocations."

Survey respondents say the top five things making Kelowna a desireable place to live are the recreational opportunities (20 per cent) location and accessibility (15 per cent) natural setting (13 per cent) good employment opportunities (12 per cent) and amenities and services (12 per cent).

If quality of life has improved, the top five reasons are because respondents think it’s a nice place to live (13 per cent) downtown revitalization (12 per cent) steady growth (11 per cent) increasing recreational facilities and services (10 per cent) and good planning and development.

But the survey respondents also said why they think quality of life has decreased. Topping that list is the rising cost of living (21 per cent) unemployment (17 per cent) traffic congestion (13 per cent) overcrowding (12 per cent) and a negative opinion of city staff and council (10 per cent).

The 2015 citizen’s survey is the second time the city has conducted a telephone survey, which is considered statistically valid and superior to online surveys.

“It helps us see if the needle has moved at all,” Sexsmith says.

Polling firm Ipsos Reid conducted the survey in February, contacting at random 301 adult residents, using a mix of cellphone numbers and landlines.

The survey is weighted to reflect the gender and age distribution of Kelowna’s 123,000 residents with a margin of error of plus or minus 5.7 per cent, 19 times out of 20.

Kelowna city councillors will receive the citizen’s survey on Monday, April 13 and will also hear from the Ipsos Reid representative Catherine Knaus. The full results of the survey will be made available on the city website after the meeting.

How would you rate the overall quality of life in Kelowna today? That question was asked in the 2015 Citizens Survey by pollster IPSOS Reid.
How would you rate the overall quality of life in Kelowna today? That question was asked in the 2015 Citizens Survey by pollster IPSOS Reid.
Image Credit: City of Kelowna

To contact the reporter for this story, email John McDonald at or call 250-808-0143. To contact the editor, email or call 250-718-2724.

News from © InfoTel News Ltd, 2015
InfoTel News Ltd

  • Popular kamloops News
  • Comments
  • Body of missing Cache Creek fire chief found
    CACHE CREEK - The body of Clayton Cassidy has been found. Around 10:30 p.m. yesterday, May 27, members of the Ashcroft fire department found his body during a patrol of Cache Creek, accordin
  • TRENDING NOW: Instant karma for angry dog walker
    When crossing a street we all pay attention to a car pulling up to an intersection, but this man seems to get really riled up for some reason. Of course, his threatening behaviour is under c
  • No, Okanagan Lake will not peak this weekend
    If you’re confused about projections for what Okanagan Lake is going to do over the next few weeks, you’re not alone. The City of Penticton issued a media release yesterday, May
  • Trinket hunters blamed for targeting ghost town cemetery in southern B.C.
    COALMONT, B.C. - Someone is digging holes in the cemetery of a ghost town in southern British Columbia and a member of the local historical society believes it's the work of misguided treasure
  • UPDATE: Kamloops teen found
    UPDATE: 9:38 A.M., MAY 28, 2017 RCMP say the 18-year-old has been located. All personal information has been removed. 9:35 A.M., MAY 27, 2017 KAMLOOPS - Kamloops police are looking for a mis
View Site in: Desktop | Mobile